At LEGENDARY, we know that in all the excitement of getting ready to move into your new home, some details can easily be overlooked. To help make your move as smooth and as enjoyable as possible, we have developed the following 2 simple steps.
Shortly before you take possession of your new Legendary home, our Sales Manager will contact you to setup an orientation of your new home with our Home Owner Care manager.
You will be lead through a detailed, room-by-room orientation by the Home Owner Care manager. You’ll learn all the ins and outs of your new home, any special instructions for your appliances and home systems, maintenance, and cleaning tips, and lots of other helpful information.
During this orientation, you will be given your WELCOME HOME package which includes your Legendary New Home Owner’s Guide, welcome mat and much more. Your Legendary New Home Owner’s Guide contains information regarding instructions for your appliances and home systems, maintenance and cleaning tips for your home, and provides a place for you to keep notes, appliance warranties, and all other material relevant to your new home.
You will also learn how the customer service request process works, and you’ll get a chance to have all your questions answered. With your Home Owner Care manager, you’ll inspect every room of the home to look for any items that need attention. These will be addressed immediately, so you can move into a home that satisfies you 100%.